Cookie Policy
Last updated: 19 May, 2026
This Cookie Policy explains how COINASK INC. ("Coinask", "we", "us", or "our") uses cookies and similar technologies when you visit or use our websites, applications, and related services (collectively, the "Service").
This Cookie Policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an online service. Cookies help websites and applications function properly, improve security, remember preferences, and provide information about how users interact with the Service.
We may also use similar technologies such as local storage, pixels, tags, SDKs, and other tracking technologies for similar purposes. For simplicity, we refer to all of these technologies in this Cookie Policy as "cookies".
2. Why We Use Cookies
We use cookies and similar technologies to:
- enable core functionality of the Service;
- keep users signed in and maintain sessions;
- protect the security and integrity of the Service;
- remember user preferences and settings;
- understand how the Service is used;
- improve performance and user experience;
- measure the effectiveness of communications, campaigns, or product usage, where applicable.
3. Types of Cookies We Use
We may use the following categories of cookies:
3.1 Strictly Necessary Cookies
These cookies are required for the Service to function properly. They may be used to:
- enable login and authentication;
- maintain secure sessions;
- support core navigation and platform functionality;
- detect fraud, abuse, or security issues;
- remember privacy or cookie preferences.
These cookies are essential to provide the Service and generally cannot be switched off through our systems.
3.2 Functional Cookies
These cookies help us remember choices you make and provide enhanced functionality, such as:
- remembering language or region preferences;
- storing interface settings;
- improving convenience and usability.
If you disable these cookies, some features may not function as intended.
3.3 Analytics and Performance Cookies
These cookies help us understand how users interact with the Service so we can improve performance, design, and usability. For example, they may help us understand:
- which pages or screens are visited;
- how users navigate through the Service;
- how often features are used;
- whether errors or performance issues occur.
These cookies help us improve the Service but are not strictly necessary for its core operation.
3.4 Advertising and Measurement Cookies
These cookies may be used to measure the effectiveness of marketing, communications, or campaigns, and where applicable, to help deliver more relevant advertising or attribution insights.
If used, these cookies may track interactions with the Service across sessions or platforms.
4. Legal Basis and Consent
Where required by applicable law, we use non-essential cookies only with your consent.
This means:
- Strictly Necessary Cookies may be used without consent where they are required for the operation, security, or core functionality of the Service.
- Functional, Analytics, and Advertising/Measurement Cookies may be used only after you provide consent, where required by law.
You may withdraw or change your cookie preferences at any time through our cookie settings tool, where available.
5. How You Can Manage Cookies
You can manage your cookie preferences in several ways:
- through our cookie banner or consent manager, where available;
- through the "Cookie Settings" link or similar preference tool on the Service, where available;
- through your browser settings, which may allow you to block or delete cookies.
Please note that blocking or disabling certain cookies may affect the functionality, performance, or availability of parts of the Service.
6. First-Party and Third-Party Cookies
Some cookies may be set directly by Coinask ("first-party cookies"), while others may be set by third-party service providers ("third-party cookies") that support the operation, analytics, communications, or measurement functions of the Service.
Third-party cookies are subject in part to the privacy and cookie practices of the relevant third parties.
7. Cookie Duration
Cookies may remain on your device for different periods of time depending on their purpose.
- Session cookies are deleted when you close your browser or end your session.
- Persistent cookies remain on your device for a defined period or until you delete them manually.
The duration of each cookie may vary depending on its purpose and provider.
8. Cookies Used on Our Service
Below is an illustrative overview of the categories of cookies we may use. A more detailed cookie list may be provided through our consent manager or cookie settings interface.
| Cookie / Technology | Provider | Purpose | Category | Duration | First-Party / Third-Party |
|---|---|---|---|---|---|
| coinask_session | Coinask | Maintains user session and authentication state | Strictly Necessary | Session | First-Party |
| coinask_auth | Coinask | Verifies authenticated access to protected areas of the Service | Strictly Necessary | Session / up to 30 days | First-Party |
| coinask_csrf | Coinask | Protects against cross-site request forgery and similar security threats | Strictly Necessary | Session | First-Party |
| coinask_cookie_consent | Coinask | Stores user cookie consent choices and privacy preferences | Strictly Necessary | Up to 12 months | First-Party |
| coinask_locale | Coinask | Remembers language or regional preferences | Functional | Up to 12 months | First-Party |
| coinask_theme | Coinask | Remembers interface preferences such as theme or display settings | Functional | Up to 12 months | First-Party |
| coinask_chat_state | Coinask | Preserves temporary interface state or user session experience in the chat/product UI | Functional | Session / up to 30 days | First-Party |
| _ga | Google Analytics 4 (Google LLC) | Distinguishes users for analytics and product usage measurement | Analytics / Performance | Up to 2 years | Third-Party |
| _ga_<container-id> | Google Analytics 4 (Google LLC) | Persists session and interaction analytics for specific analytics properties | Analytics / Performance | Up to 14 months | Third-Party |
| _gid | Google Analytics 4 (Google LLC) | Distinguishes users for short-term analytics and usage statistics | Analytics / Performance | Up to 24 hours | Third-Party |
| _gat or similar | Google Analytics 4 (Google LLC) | Helps manage request rate and analytics performance | Analytics / Performance | Up to 1 minute | Third-Party |
| _gcl_au | Google (Ads) | Measures ad campaign effectiveness and conversion attribution | Advertising / Measurement | Up to 90 days | Third-Party |
| _clck | Microsoft Clarity (Microsoft Corporation) | Identifies the user and persists the Clarity user ID across pages for session stitching | Analytics / Performance | Up to 1 year | Third-Party |
| _clsk | Microsoft Clarity (Microsoft Corporation) | Connects multiple page views into a single Clarity session recording | Analytics / Performance | Up to 1 day | Third-Party |
| MUID | Microsoft Clarity (Microsoft Corporation) | Identifies unique web browsers; used to synchronise Clarity with Bing Ads | Analytics / Performance | Up to 1 year | Third-Party |
| mp_* | Mixpanel (Mixpanel, Inc.) | Tracks user interactions and product events for analytics and cohort analysis | Analytics / Performance | Up to 1 year | Third-Party |
| _fbp | Meta Platforms, Inc. | Supports advertising measurement, attribution, and campaign performance tracking | Advertising / Measurement | Up to 90 days | Third-Party |
| _fbc | Meta Platforms, Inc. | Stores campaign attribution data from Meta-related ad interactions | Advertising / Measurement | Up to 90 days | Third-Party |
| ajs_anonymous_id | Analytics provider / CDP if used | Identifies anonymous visitors for product analytics and funnel tracking | Analytics / Performance | Up to 1 year | Third-Party |
| ajs_user_id | Analytics provider / CDP if used | Associates analytics events with a signed-in user where applicable | Analytics / Performance | Up to 1 year | Third-Party |
| intercom-session-* / similar | Support or messaging provider if used | Maintains support chat session and communication continuity | Functional | Up to 7 days | Third-Party |
| intercom-id-* / similar | Support or messaging provider if used | Recognizes returning users in customer support tools | Functional | Up to 9 months | Third-Party |
| postmark_open_tracking / similar pixel-based technology | Postmark or email provider if used | Measures email delivery/open interactions and related communication effectiveness | Advertising / Measurement / Communications | Varies | Third-Party |
| coinask_security_log | Coinask | Supports fraud prevention, abuse detection, and service integrity monitoring | Strictly Necessary | Session / short retention | First-Party |
9. Cookies Across Domains and Subdomains
Coinask may operate the Service across one or more domains or subdomains.
Where applicable, cookies or cookie preferences may be used across related Coinask domains or subdomains in order to support authentication, security, user preferences, consent records, or other operational purposes.
The actual behavior of cookies across domains or subdomains may depend on the technical configuration of the Service and applicable legal requirements.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or the Service.
When we make updates, we will revise the "Last updated" date at the top of this Cookie Policy.
11. Contact
If you have any questions about this Cookie Policy, please contact us at:
COINASK INC.
ask@coinask.ai